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Frequently Asked Questions

When is trash picked up? How do I recycle my trash?
Trash and recyclables ares collected each Monday. The City of Dallas provides roll carts (grey for trash, blue for recyclables) that are placed curb-side for collection. The carts may be placed curb-side the evening before the collection day. You can request a blue roll cart by calling 3-1-1. There is no need to separate items
paper, plastic, metal and glass can all be placed in the blue roll cart. Click here for additional information regarding the City of Dallas recycling program.

When is brush and bulky trash picked up?
Brush and bulky trash is collected from the front curb during the week of the second Monday of each month. Items should not be set out for pick up earlier than 7:00 A.M. on the Thursday preceding the collection week. Do not put out for brush collection bagged grass clippings, new construction or remodeling materials such as lumber or roofing materials. Click
here for additional information regarding the City of Dallas brush and bulky trash collection.

How do I register to vote?
To register to vote, you must complete and sign a voter registration card and return it to Registrar of Voters. Click
here for additional information.

Where do I vote on Election Day? Can I vote early?
Registered voters living in Kessler Plaza typically vote on Election Day at the Jefferson Blvd. Church of Christ. Voters can also vote in advance of election day. Click
here for additional election information.

How do I appeal the tax appraised value of my property?
You can protest any of the actions that the Appraisal District has taken on your property by contacting the Dallas Central Appraisal District at (214) 631-0910. Click
here for more information on the protest process.

Where is our post office located?
The post office serving Kessler Plaza is the Beverly Hills branch located at 2202 S Cockrell Hill Road, just north of W. Illinois Ave. Click
here for more information including a map and hours of operation.

Where is the nearest hospital? Where is the nearest emergency room?
Methodist Dallas Medical Center is located at Beckley Ave. and Colorado Blvd. Click
here for more information including a map.

Which utility providers serve the neighborhood?

Who regulates cable TV?
For Time Warner Cable customers in Dallas, the monthly rates for basic service, converter box, remote control, and one-time service rates are set by the Dallas City Council. The monthly rate for expanded basic service, premium services (HBO, Showtime, etc.), pay-per-view and digital services are not regulated and are set by Time Warner Cable.

Are there any tips for a new home buyer?
here to access a basic home buying guide, that includes seven basic steps of buying a home and answers to many common questions nervous homebuyers may ask.


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